Return & Refund

At BuddhaBelief, our goal is to ensure your complete satisfaction.
We sincerely value your feedback so that we can continually improve our service and craftsmanship.

Return Policy

We will process all return and refund requests within 48 hours of receiving your message.
Please note that we will only accept returns and provide a refund or credit if all of the following conditions are met:

  1. Original Condition — The item must be in the same condition as when shipped.

  2. Return Notification — We must receive your return request within 48 hours of delivery.

  3. Return Window — The returned item must reach us within 12 days of delivery.

  4. Shipping Responsibility — Customers are responsible for all shipping and handling costs associated with the return and are fully responsible for the safe return of the item. We recommend careful packaging and insurance as a minimum precaution.

  5. Unboxing Video Requirement — Please record an unboxing video before signing for the package to protect your rights.
    If no video evidence is provided and responsibility for damage cannot be determined, BuddhaBelief will not accept returns or refunds.

If the returned item does not meet the above conditions, the order will be returned to the customer.

All BuddhaBelief products are personally consecrated by highly respected monks before delivery. Each sacred item is unique and precious. Please ensure that any return request is based on a genuine and respectful reason.

Refund Methods

Before returning any product, please email us at energy@buddhabelief.com.

Once your return request is approved:

  • We will arrange the return procedure.

  • If the product is defective, damaged, or lost during delivery, the customer will not be responsible for return shipping.

  • After we receive the returned product, the refund will be issued to your original payment method within 14 business days.

Warranty Policy

BuddhaBelief is committed to providing high-quality, handcrafted, custom-made spiritual jewelry and thangka art.
To ensure your peace of mind, we offer a 30-day warranty under normal wear conditions.

Warranty Coverage

Our 30-day warranty covers quality-related issues under normal use, including but not limited to:

  • Broken chain

  • Damaged clasp

  • Loose beads

If you experience any of these issues within 30 days of receiving your package, please contact our customer service team.
We will assess the issue and offer an appropriate solution, such as repair, replacement, or other assistance.

Not Covered by Warranty

The following are not covered under this warranty:

  • Damage caused by misuse, accidents, or external forces

  • Normal wear and tear from long-term use

  • Exposure to chemicals, water, or extreme environmental conditions

  • Unauthorized repairs or modifications

How to Claim a Warranty

  1. Contact our customer service within 30 days of receiving your package.

  2. Provide your order details and photos or videos showing the issue.

  3. Our team will review your case and guide you through the next steps.

Customer Service Contact

If you have any questions about our Return, Refund, or Warranty Policies, please feel free to contact our customer service.
Thank you for your trust in BuddhaBelief — we are committed to providing you with sincere service and sacred blessings.